Welcome to the Village of Gates Mills!
With our lush green spaces, charming downtown, excellent schools and civic-minded residents, it’s no wonder so many people have chosen to make Gates Mills their home. Here’s some information to help you get settled in.
Please take a moment to read a welcome message from the Mayor and Village Council. You may also wish to download this Calendar Card from Positively Gates Mills. The Community Brochure and Village Brochure highlight aspects of community life in the Village.
Utilities
The Village of Gates Mills is a member of NOPEC, an energy aggregation in Ohio that uses the bulk buying power of 240 member communities to negotiate exclusive electric and natural gas rates, passing the benefits along to you. Plus, they provide energy-saving tips and resources to help you save even more!
NOPEC 24/7 Customer Care phone number 855-667-3201
Some Common Utility providers (This list may not be all inclusive)
Electric service: First Energy/The Illuminating Company Customer Service: 1-800-589-3101
Natural gas: Enbridge Gas Ohio (Formely Dominion Energy) Customer Service Phone: 1-800-362-7557 Hours: Monday to Friday from 7 a.m. to 7 p.m. EST (closed holidays)
Residential phone service: AT&T 1-800-288-2020, Spectrum 1855.860.9068
Cable/Internet: AT&T +18552907602, Spectrum 1855.860.9068
Satellite: DirectTV +18554081195
Water - Cleveland Water Department 216-664-3130
Sewer: Northeast Ohio Regional Sewer District (216) 881-8247
Septic Information/Inspections: Cuyahoga County Board of Health 216.201.2000
Trash Removal
Rumpke Waste & Recycling is the waste hauler for pickup of household waste and recyclables within the Village. Their collectors will pick up your trash next to your home or garage; there is no need to haul trash to the curb. Trash must be bagged and not loose. Maximum of 10 bags/household/week. Recyclables must be placed in blue recycling bags and will be picked up at the same time as trash. Boxes must be broken down. If possible to place in recycling bags, please do so.
Rumpke may be reached at (800) 828-8171 . Online, here are links for curbside recycling guidelines, to request service or look up their holiday schedule.
The Village does not offer yard waste pickup. However, the Service Department periodically holds drop-off events for Electronic Equipment Recycling, Residential Hazardous Waste Material drop-off, and Shredding. Watch the Village of Gates Mills website or the Pink Sheet, the official newsletter for the Village for announcements of upcoming events.
Village News and Information
The Gates Mills Pink Sheet, published by volunteers of the Gates Mills Community Club, is the official newsletter for the Village of Gates Mills. It is mailed to residents free of charge 10 times per year. Current and past issues are available online at GatesMillsPinkSheet.com. In addition to important village issues, it also features upcoming events sponsored by the many civic organizations that dwell within our borders. Display ads help residents find service providers that have been referred by at least two Gates Mills residents.
Gates Mills Connect is an email news service that sends brief and timely updates about the Village, directly to your email box. Sign up here.
ReadyNotify is a mass notification system used by the Village of Gates Mills to issue emergency notifications to the public. It is similar to the communications systems schools use to notify parents of closures or other time-sensitive information. The system delivers messages to residents and businesses by telephone, cellular phone, text message, or electronic mail. The system is capable of sending messages to specific communities or the entire county. Sign up to receive emergency notifications at ReadyNotify.us
Public Safety
In case of emergencies: 911
Fire, Police, Ambulance: (440) 423-4456
Non-emergency Police\Fire: (440) 423-4405 (M-F, 9 a.m. - 5 p.m.)
Non-emergency Police and Fire calls after hours: (440) 423-4456
The Police Department offers services to residents such as:
Vacation Watch - your property will be checked by officers while you are away
Register Your Pet - information will be available to police in case your pet is lost or stolen
Wellness Checks - Police are available to perform wellness checks on residents as needed
Drug Take-back Day - Collection of expired or unwanted medications (Pills only). Gates Mills has a Drug Drop Box installed at Town Hall, 1470 Chagrin River Road. It is located by the North side door of Town Hall and it faces the Community House building. This location is under 24/7 camera surveillance and can be used to safely dispose of unwanted/unused pills.
New Resident Visits - Look forward to a personal visit from one of our officers welcoming you to our community.
In addition to firefighting, The Gates Mills Fire Department protects citizens through its:
Smoke Alarm Installation Program
Home Fire Safety Inspection
Roadside Parking:
Roadside parking is prohibited throughout the Village except where posted, such as in the business district or on Old Mill Road near the Hunt Club. An exception is that a resident may park in front of his own property and may allow others to do so, for special events, as long as it does not create a hazard to others using the roadway. We encourage you to notify the Police Department in advance of these occasions. During the winter season, we urge special care for on-street parking so that you do not impede the plowing of roadways.
Income Tax Collection
The Regional Income Tax Collection Agency (RITA) is the agency that oversees income tax collection for the Village. For information call 800-860-7482 or visit www.ritaohio.com.
Maintaining your home
The Gates Mills Building Department ensures code compliance of all residential building construction within the Village. Contact the Building Department, 440-423-4405, for information about building permits, the architectural review process, and zoning ordinances.
Heritage Home Program
Through a partnership with Cleveland Restoration Society, all residents have access to free technical assistance through the Heritage Home Program. Experts in the field can answer your questions over the phone, through the Internet or at a free site visit. Here’s a link to their brochure.
Schools
The Village is fortunate to be supported by excellent schools, both public and private.
The award-winning Mayfield City School District serves children in the Gates Mills, Mayfield Heights, Mayfield Village and Highland Heights communities, with Gates Mills Elementary School situated right within our Village borders.
Private school options are abundant as well, with these nearby choices:
Gilmour Academy
St. Francis of Assisi
University School
Hathaway Brown
Hawken School
Laurel School